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Frequently Asked Questions

Here you’ll find the most commonly asked questions about PVsell and our answers to them

Q. What is PVsell?

A. PVsell is a solar PV sales tool designed to help solar businesses deliver professional, accurate proposals within minutes.

Q. How Does PVsell Help Solar Businesses

A. PVsell has a massive list of Killer Benefits. In short, PVsell gives solar businesses an easy way to manage all solar sales proposals and produce stunning, accurate, convincing proposals with ease. It also has in-built intelligence features which can help enhance sales success and many other very exciting features to give solar businesses more profit-making abilities.

Q. Do you provide support?

A. Yes! Our Australian-based service team has expertise in solar sales and PVsell operation. We are happy to help you get the most out of PVsell AND help you win more sales.

Q. Do you offer a trial of PVsell?

A. We prefer to offer a personalised screen-sharing demo, backed by a 28-day guarantee. This policy ensures we can offer brilliant support – because we are then only dealing with genuine customers (we dislike tyre-kickers as much as you do!). We do offer a personalised demo in which we make sure that PVsell is right for your needs, and your purchase is further de-risked by our 28-day money back guarantee. So while we don’t offer a trial, you’re free to evaluate PVsell once you’ve demonstrated some intent to be a genuine customer. We’re committed to having you love your PVsell experience!

Q. Is PVsell For Residential & Commercial Solar Sales?

A. Yes! PVsell can handle any solar PV project big or small, giving you the flexibility to decide what to include, as well as making recommendations when appropriate.

Q. How soon is my account active after payment?

A. If you pay using credit card, your account is activated immediately. If you pay using direct deposit, your account will be activated as soon as we have manually verified receipt of funds.

Q. Can I cancel my subscription?

A. Certainly, you can cancel your subscription at any time. Just email us to request that we cancel your subscription.

Q. Can I get a refund?

A. You can obtain a full refund within 28 days of your first purchase of PVsell. Just email us to request a refund.

Q. How Does PVsell Predict Solar Savings?

A. PVsell has a very powerful engine which is designed to calculate figures with precision and accuracy. We work out solar savings by looking at all the available data we have. This will depend on what you enter into your project. For example, if you use one of our in-built load-profiles, then we will base our savings predications on that profile as well as highly advanced solar simulations specifically catering to your project location and design.

Q. How Does PVsell Handle Export?

A. Exported power is calculated based on the feed-in-tariff rates you have entered and our advanced PVsell solar savings engine. It’s the difference between what is produced by the solar system and what the end-user (your customer) consumes.

Q. How Does PVsell Treat Demand Savings?

A. Demand savings are taken into account by PVsell and will often not be very large savings. This is due to the nature of demand-based billing. PVsell will work out the old demand charges and compare them to the new demand charges based on the project load profile and solar simulation curves.

 

 

STILL GOT QUESTIONS?

We always welcome your questions and/or feedback so that we can improve. Please contact us with any question you have which we haven’t answered here.

Legacy user... where has my PVsell moved to?